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  • Lingerie 2013-08-03 20:50:42                                   Looking at this web site and all its contents . I would recomend it to all Women who would like the...
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Terms and conditions of the sale: EUROPE
and REST of WORLD: payment accepted by PAYPAL , Customers overseas may be
liable to pay import duties on their purchases, depending on the destination.
It is the Customers responsibility to pay any such duties.

purchasing our products you are accepting our Return policy and terms and
conditions of the sale. Please check you are happy with the product (colour,
design, size), We offer a returns policy. Please also note that due to hygiene
reasons only items that have NOT BEEN WORN/TRIED ON (tried on: tights,
hold-ups, stockings, briefs) and are returned in original packaging with tags
will be accepted for a full refund for the item(s) excluding postage. Postage
cost of return item is on side of buyer. Please retain receipt from post
office. Proof of sending (proof of sending- it is available on every Post
Office free of charge The item is your responsibility until it reaches us. We
will refund the relevant cost of your Goods ONLY when the Goods are received by
us. Full refund including postage cost will be granted for faulty items ONLY.
Please don't send this item next day delivery service this service will not be
refunded by us.. Faulty item means: you received them, opened it and you see
defect on it. You did not try on or have worn them. We will not consider an
item for refund after it has been worn/ tried on. Ladders, snags and rub marks
are NOT defects after an item has been worn or tried on. Any defects or faults
must be reported within 7 days of receipt. After this period a refund or
replacement is at our discretion. Goods have to be returned within seven days
after notification By E-mail and acknowledge by us. My purchase has arrived
damaged: if your item is damaged, please let us know and return the item in
accordance with the procedure above. You will receive a replacement or a full
refund. No Returns at all accepted after a period of 30 days from purchase, for
any reason.

•Send all the exchanges and returns with
attached proof of purchase to:

T Edwardsltd Unit 215 Victory Business centre Portsmouth Hampshire PO1 1 PJ.
Tedwardsltd  has 14 days to
process your return/exchange from the date of its arrival (during high season
it can take up to 30 days). Refunds take up to 30 days from the date your
return has been received.


•If you are in possession of the goods you
are under the duty to retain them and take reasonable care of them. You must
send the goods back to us in their original condition to our contact address at
your own cost (unless we delivered the item to you in error or the item is
damaged or defective) as soon as possible once you have cancelled the contract.

•We reserve the right to make a charge not
exceeding our direct costs of recovering the goods if you do not return the
goods or return them at our expense.

•This is part of customer's contractual
obligations to handle and pack the goods with reasonable care. If the goods
arrive damaged up to 100% compensation for lost value might have to be paid.
You must send the returned goods back to us at your own cost (unless we
delivered the item to you in error or the item is damaged or defective). If you
switch to another product, we cover the shipping cost and send the replaced
product to you with free shipping.


 •Cost of damaged goods/factory defects and
cost of incorrect processing of orders/shipment errors caused by TopstarLingerie.com  covered by the seller.

 •Complaints related to any mechanical damage
incurred during transportation will be considered only if there was a complaint
form filled in in the presence of the deliverer.

• If a return / exchange is not accepted,
the goods will be sent back to the customer and the customer will be charged
with the shipment costs.

 •If the customer fails to pick up the parcel
which is then returned to us, then the customer will be required to cover the
shipment cost of re-sending the package